Frequently Asked Questions

If you have any other outstanding concerns, please feel free to reach out to us here.

Why are requested research pages hidden? To hide the assets that our clients are interested in, we provide private links to the research we conduct. If a project is dropped by the client, the research may become available to the public at our discretion.
How long does it take to complete a Dark Page? On average, a project investigation can be completed within 1-2 business days of receiving a request. Dark Pages are completed in 3 steps: the research, peer-review, and building the Dark Page.

Can you do custom research questions?
In short, yes. While we cannot guarantee that we can find the answers you’re looking for, we try to accommodate all specialized research requests.

How do refunds work? If you find that our research is inadequate and missing blatant red flags, we will fully refund the cost of the research product. Contact us directly for further action steps.
How do I pay for services? Currently, we create invoices manually to be paid by credit or debit. We also accept various forms of cryptocurrencies as payment. We will ask for your preferred payment method after the work request has been finalized.
How do I change services? Contact us directly with your changes and we will work with you on a case-by-case basis.

Can I add, delete, or switch projects?
Yes. Depending on the status of the work being completed, we will work to accommodate your request. Contact us directly for changes.

Do you reach out directly to project teams to answer questions? Not currently. All information included in our products is found in the public domain. In the future, we plan to work directly with project teams to complete our research.
What kind of web3 projects do you research and monitor? We preform due diligence on and monitor cryptocurrency and NFT projects.
Will I make money using your service? While a web3 project may appear fundamentally strong, we make no guarantee that a project’s assets will appreciate in value.
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